Frequently Asked Questions

Everything you need to know about your TAFT experience.

How do your shoes fit compared to standard sizes?

Most of our footwear runs slightly large. We typically recommend sizing down one full size from your standard athletic shoe size for the best fit.

What is your return and exchange policy?

We offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Please ensure the soles are unmarked by trying them on a carpeted surface.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.

How should I care for my TAFT boots and shoes?

We recommend using a high-quality leather conditioner and a horsehair brush. For our woven and jacquard styles, a damp cloth and mild soap are best for spot cleaning.

Where are your products manufactured?

Our products are designed in the USA and handcrafted by skilled artisans in family-owned factories located in Spain and Portugal.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through services like Afterpay and Affirm.